Privacy Policy

Privacy Policy for Run On Time

Effective Date: 1 August 2025
Company Name: Run On Time
Office Address: 𝑪𝒓𝒚𝒔𝒕𝒂𝒍 𝑪𝒊𝒕𝒚 𝑪𝒆𝒏𝒕𝒆𝒓, 𝑶𝒇𝒇𝒊𝒄𝒆 𝒏𝒖𝒎𝒃𝒆𝒓 50 & 51, 𝑹𝒂𝒕𝒂𝒏 𝒌𝒉𝒂𝒏𝒅, 𝑺𝒉𝒂𝒓𝒅𝒂 𝑵𝒂𝒈𝒂𝒓 𝒀𝒐𝒋𝒏𝒂, 𝑳𝒖𝒄𝒌𝒏𝒐𝒘, 𝑼𝑷, 𝑷𝒊𝒏 𝒄𝒐𝒅𝒆 226012
Contact Number: +91 75188 28369
Email: support@runontime.com

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1. Introduction

Run On Time (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application and related services.

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2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, profile picture, and payment details.

• Location Data: Real-time GPS location to enable ride bookings and track drivers.

• Device Information: Device type, operating system, and app usage data.

• Transaction Information: Ride history, payment details, and invoices.

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3. How We Use Your Information

We use the collected data to:

• Provide and improve our services.

• Process payments and send receipts.

• Enable driver and rider communication.

• Ensure safety and prevent fraud.

• Send important updates, offers, and notifications.

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4. Sharing of Information

We do not sell your personal data. We may share your data with:

• Drivers: To complete your ride request.

• Service Providers: For payment processing, analytics, and communication.

• Law Enforcement: When required by law.

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5. Data Security

We implement strong security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

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6. Data Retention

We retain your data as long as necessary to provide services or comply with legal obligations.

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7. Your Rights

You have the right to:

• Access your personal data.

• Update or correct your data.

• Request data deletion.

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8. Data Deletion Request

You can request deletion of your personal data by contacting us at support@runontime.com with the subject line “Delete My Data”. Once verified, we will delete your data within 7 business days except for information required by law.

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9. Third-Party Services

Our app may include third-party services like payment gateways or maps, which have their own privacy policies.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be notified via app or email.

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11. Contact Us

For any questions or concerns, contact us at:
📍 Address: 𝑪𝒓𝒚𝒔𝒕𝒂𝒍 𝑪𝒊𝒕𝒚 𝑪𝒆𝒏𝒕𝒆𝒓, 𝑶𝒇𝒇𝒊𝒄𝒆 𝒏𝒖𝒎𝒃𝒆𝒓 50 & 51, 𝑹𝒂𝒕𝒂𝒏 𝒌𝒉𝒂𝒏𝒅, 𝑺𝒉𝒂𝒓𝒅𝒂 𝑵𝒂𝒈𝒂𝒓 𝒀𝒐𝒋𝒏𝒂, 𝑳𝒖𝒄𝒌𝒏𝒐𝒘, 𝑼𝑷 – 226012
📞 Phone: +91 75188 28369
📧 Email: support@runontime.com